Privacy
Policy.
PRIVACY_POLICY
1.1. Our Commitment: Odyssey Web Solutions ("We," "Our," or "Us") is committed to protecting the privacy of Your personal information. This policy sets out how We collect, use, store, and disclose Your personal information in compliance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).
1.2. Scope: This policy applies to all personal information collected by Us through Our website, service proposals, and during the provision of Our web design, development, and digital marketing services.
Name, job title, and company name.
Email address, mailing address, and phone number.
Access credentials for backend systems, hosting, and Google Analytics provided for SOW execution.
2.2. How We Collect It: Directly via contact forms and contracts, or indirectly through cookies and website analytics.
2.3. Unsolicited Information: Non-solicited data will be destroyed or de-identified as soon as practicable if it is determined we could not have lawfully collected it.
Personal information is processed for primary purposes including service delivery, proposal preparation, and business relationship management. All direct marketing includes a free opt-out mechanism.
We use cookies and third-party tools like Google Analytics to gather anonymous usage patterns. This data helps us perform architectural optimisation on Our web assets but does not identify You personally.
Disclosure occurs only with Your consent, to trusted subcontractors bound by confidentiality, or where authorised by Australian law. We utilise cloud-based storage (AWS, Google Workspace) which may involve overseas disclosure in the US or Singapore.
You have the right to access and correct Your data under APP 12 & 13. While anonymity is possible for general enquiries, full identification is mandatory for service contracts.
Complaints regarding Our privacy practices should be directed to the Privacy Officer. We endeavour to resolve all queries within 7 days.
INITIALISE_CONTACT